Reviews - Import Auto Specialists

The San Diego area is full of auto repair and maintenance options for all kinds of vehicles and every kind of need. Throughout the years, Import Auto Specialists have fostered an excellent reputation for quality care, operations, and services for our clients from all over the San Diego area and beyond! We have had growing numbers of new and regular clients that entrust our ASE-certified team of auto mechanics to get the job done for their beloved vehicles.

We have hundreds of reviews that commonly say that we are:

Knowledgeable
Skilled
Caring
Fast
Communicative
Thorough
Great at providing for both the vehicle and the client!

After their first appointment, we invite our clients to write honest reviews of our services here at Import Auto Specialists. If you feel that we haven’t kept our promise to provide you with quality service and want to express what went wrong with your experience with us, please feel free to do so. We want nothing but the best for our clients, and we strive to do all that we can to fix anything that went wrong. We will do our best to respond to your negative review as quickly as we can to get to the bottom of the issue with remorse and integrity.

At Import Auto Specialists, we make it our mission to put the client first and to provide clear communication from intake to delivery while delivering high-quality service at a reasonable cost. Considering our services? We welcome you to come on by our San Diego auto repair shop at 7171-B Ronson Rd, San Diego, CA 92111; we are open on Mondays through Fridays at 7:30 AM to 5:30 PM. You can also call at 858-576-7186 or schedule an appointment here for your vehicle. We are excited to have you as a valued client here at Import Auto Specialists!

Samuel Clasby

9/15/2023

5

I managed to lose a caliper bolt on my way to work, making my car unsafe to drive. I usually do my own repairs but really didn’t want to risk getting the wrong part. Brakes are important! I was stressing out about it and trying to figure out a fix when a friend recommended I check out Import Auto Specialists. I dropped my car off before work and a few hours later, I was back on the road!

Samuel, your trust in Import Auto Specialists is truly appreciated. We're grateful for your support and glad we could get you back on the road safely. We'll continue to provide top-quality service whenever you need it.

- Import Auto Specialists

Richard/Lolly Ryno

9/8/2023

5

Great team ! Hit the estimate price. Gave us suggestions for near future work. Quick and thorough! Sent my sister to IAS also. Great customer service!

Thanks a bunch for your feedback, Richard/Lolly Ryno! We're thrilled that you had a great experience with the Import Auto Specialists team. We aim to keep things quick, thorough, and budget-friendly. Sending your sister our way? That's awesome! If you or she need anything else down the road, just give us a shout. Safe travels!

- Import Auto Specialists

Darlene OConnell

9/1/2023

5

Very professional and courteous personnel, and very nice facility. They obviously have the skilled technicians and expert tools, which enabled them to repair my vehicle. I had visited two other auto repair garages which could not help me, and then I was referred to Import Auto Specialists. I finally found someone who could help me. They also completed the repair in less time than anticipated so that was also a plus.

What a wonderful review, Darlene! Thank you so much for allowing us the opportunity to serve. Have a super Labor Day weekend and happy travels. :-)

- Import Auto Specialists

Barbara Ramsey

8/31/2023

5

Thanks for the five stars, Barbara. Have a super Labor Day weekend and happy travels. :-)

- Import Auto Specialists

David Fitzpatrick

8/17/2023

5

Awesome! Bill and crew were extremely patient with me and took care of business with pure professionalism and expertise. Thank you guys!

Thank you for sharing your feedback, David, about your experience with our team (Bill and our crew) for being patient, and professional, and demonstrating expertise while taking care of your needs. Should you have any inquiries, require additional support, or find yourself in need of any further assistance, please don't hesitate to get in touch. Our team is at your service.

- Import Auto Specialists

Theresa De (T.D)

8/16/2023

4

They were good but they took too many diagnostic checks without fixing everything at that point.

We're glad to hear that you had a positive impression of our service. However, we also understand your concern about the diagnostic checks not resulting in immediate fixes. We apologize for any inconvenience this may have caused you. If there's anything specific you'd like to discuss or if you have further questions, Theresa De, please don't hesitate to reach out. We're here to ensure that you have the best possible experience with us.

- Import Auto Specialists

Nancy Sullivan

8/5/2023

5

Excellent service…would highly recommend Import Auto Specialist!!

Hi Nancy Sullivan, thank you so much for your wonderful review about Import Auto Specialists! We're absolutely thrilled to receive your feedback. It's fantastic to know that you had an excellent experience with us and that you highly recommend our service. Your kind words mean a lot to us, and your satisfaction is our ultimate reward. If there's anything more we can do for you or if you have any questions, don't hesitate to reach out. We're here to assist you with all your automotive needs. Thanks again, and have a fantastic day!

- Import Auto Specialists

Li Chen

8/1/2023

5

Quick repair and best service!

Thank you so much for allowing us the opportunity to serve. We appreciate your support. :-)

- Import Auto Specialists

Greg K

7/24/2023

5

We had issues with our WRX and they were quick to give a full diagnostic evaluation. The cost, timing, and service we exactly what I expected.

Thank you, Greg, for your trust in our auto repair team. We are happy we met your expectations and look forward to seeing you again at the next service visit. :-)

- Import Auto Specialists

Ah Lee Na

7/1/2023

5

Always a positive experience, done quickly, efficiently and with a smile. I really love getting an auto report card to help keep me up to date on what I need done and the urgency, without trying to over sell me. I really appreciate and trust having IAS as my mechanics and life savers!

Thank you, Ah Lee Na, so much for your kind words about Import Auto Specialists. We're really happy to hear that you've had great experiences with us and that you like the auto report card we provide. We always strive to give efficient and friendly service, and we're glad that you trust us with your car. We look forward to keeping up the excellent service for you in the future. We look forward to continuing to provide you with the best service possible.

- Import Auto Specialists