5

Needed a bulb replaced, they did it while I waited and honored a coupon I brought in later.

5

The staff at Import Auto Specialist are very nice and accommodating. I have taken my Lexus to them 3 times and the experience and cost is much better than going to the Lexus dealer.

5

Great service!

5

Took a little longer than expected because of some bad parts, but I am totally satisfied with the results. Got a free oil change and a few minor repairs to make up for the delay. Thanks to Brian and Bill!

5

Friendly, fast, honest, and quality service. The overall inspection of my vehicle was thorough and uncovered a few issues that other mechanics had not identified before. My service advisor was super friendly and knowledgeable. He kept me informed and gave clear descriptions of what was happening. Online appointment scheduling is great. Overall I would absolutely recommend IAS to anyone.

5

Updated me throughout the process. Very pleased

5

Got into service center very quickly, enabling a trip to Long Beach the next day. Tech reminded us about cabin filter replacing and it proved to be very dirty and, as a result, very necessary to replace. Reminders about "future" servicing provided. Only bit of criticism, which is small, was the debris from the filter replacement was still on the passenger floor and we had to clean it out....otherwise PERFECT.

5

Excellent and very pleasant service

5

Brian the service rep provided outstanding customer service to us. He ensured that we were updated daily until completion. There is no other place than Import Auto Specials we will take our Lexus for servicing and repairs. Thank you IAS!

5

see below. please don't publish my name

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