Reviews - Import Auto Specialists

The San Diego area is full of auto repair and maintenance options for all kinds of vehicles and every kind of need. Throughout the years, Import Auto Specialists have fostered an excellent reputation for quality care, operations, and services for our clients from all over the San Diego area and beyond! We have had growing numbers of new and regular clients that entrust our ASE-certified team of auto mechanics to get the job done for their beloved vehicles.

We have hundreds of reviews that commonly say that we are:

Knowledgeable
Skilled
Caring
Fast
Communicative
Thorough
Great at providing for both the vehicle and the client!

After their first appointment, we invite our clients to write honest reviews of our services here at Import Auto Specialists. If you feel that we haven’t kept our promise to provide you with quality service and want to express what went wrong with your experience with us, please feel free to do so. We want nothing but the best for our clients, and we strive to do all that we can to fix anything that went wrong. We will do our best to respond to your negative review as quickly as we can to get to the bottom of the issue with remorse and integrity.

At Import Auto Specialists, we make it our mission to put the client first and to provide clear communication from intake to delivery while delivering high-quality service at a reasonable cost. Considering our services? We welcome you to come on by our San Diego auto repair shop at 7171-B Ronson Rd, San Diego, CA 92111; we are open on Mondays through Fridays at 7:30 AM to 5:30 PM. You can also call at 858-576-7186 or schedule an appointment here for your vehicle. We are excited to have you as a valued client here at Import Auto Specialists!

roslyn-nicole (roslyn-nicole)

6/23/2022

5

Respectful, knowledgeable, great customer service. Took care of me, I'm a first time customer.

Thank you so much for the kind words. We aim to please and we look forward to seeing you again next time. :-)

- Import Auto Specialists

Dzung Le

6/2/2022

5

Easy to make appointments. Very friendly, knowledgeable staff. Work complete as promised. Reasonable prices. What else do you wish for in a automobile service place? I have been a long time customer and I have always been very satisfied with their work. Highly recommended.

Thank you so much for this excellent review!

- Import Auto Specialists

The Stasj

5/17/2022

5

Amazing communication and customer service! After receiving a lengthy diagnostic from the Stealership, I talked to my friend who recommended IAS since they work on Subarus. What I loved was that Bill did an initial inspection based on what I mentioned, noting that most items the dealership said “needed” to be done were actually fine. Once in the shop, he invited me to look underneath my car, pointing out what he saw. This is where they gained my trust. When they point at things and tell you how they can fix them. All in all, I got the REAL items fixed, and my car is running a few years younger. Bill kept me posted as updates came from the shop at a perfect pace. Bonus was that I also saved money. Highly recommend!

Thank you so very much! We appreciate the great review and wish you a wonderful week. :-)

- Import Auto Specialists

Nastasja Terry

5/16/2022

5

Amazing communication and customer service! After receiving a lengthy diagnostic from the Stealership, I talked to my friend who recommended IAS since they work on Subarus. What I loved was that Bill did an initial inspection based on what I mentioned, noting that most items the dealership said “needed” to be done were actually fine. Once in the shop, he invited me to look underneath my car, pointing out what he saw. This is where they gained my trust. When they point at things and tell you how they can fix them. All in all, I got the REAL items fixed, and my car is running a few years younger. Bill kept me posted as updates came from the shop at a perfect pace. Bonus was that I also saved money. Highly recommend!

Wow, what a testimonial! Truly, thank you so much for sharing your experience with everyone, and for trusting Import Auto Specialist with your vehicle! We look forward to seeing you in the future, and have an awesome day!

- Import Auto Specialists

Tom Dawson

4/27/2022

5

great customer service great communication awesome results!

Thank you, Tom! See you next time!

- Import Auto Specialists

Gus Suarez

4/23/2022

5

Hi, Gus! Thanks for taking the time to leave a five-star rating for us at Import Auto Specialists; we really appreciate it! Have a great day!

- Import Auto Specialists

Anonymous

4/12/2022

5

Bill was very easy to work with. Prices were reasonable and the job was well done. I'm happy to recommend Import Auto Specialists.

Thank you for recommending our service; that means the world to us! Let us know when we can help in the future, and we are ready for you!~

- Import Auto Specialists

Haley McInnis

4/5/2022

5

I cannot recommend Import Auto Specialists enough! My car's starter died on a random Wednesday, and they were able to fix it quickly after running a diagnostic, even though they were quite busy. When they did the diagnostic, they also included pictures of the area/machinery tested - something I have NEVER seen another mechanic do. It made me more confident in their assessment and recommendations. They were very communicative and easy to reach, and at no point did I feel spoken down to or kept in the dark. They are absolutely wonderful! Will be bringing my business to them as long as I live in San Diego!

Haley, thank you so very much for this wonderful review-- it shows off all the things we hope to show about our business to each customer. Please come back any time your Accord needs some attention!

- Import Auto Specialists

Haley McInnis

3/28/2022

5

I cannot recommend Import Auto Specialists enough! My car's starter died on a random Wednesday, and they were to fix it quickly after running a diagnostic, even though they were quite busy. When they did the diagnostic, they also include pictures of the area/machinery tested - something I have NEVER seen another mechanic do. It made me more confident in their assessment and recommendations. They were very communicative and easy to reach, and at no point did I feel spoken down to or kept in the dark. They are absolutely wonderful! Will be bringing my business to them as long as I live in San Diego!

Haley, thank you so very much for this wonderful review-- it shows off all the things we hope to show about our business to each customer. Please come back any time your Accord needs some attention!

- Import Auto Specialists

Janet Little

3/22/2022

5

Of course prices for everything have skyrocketed, so I can’t complain about the cost since they did a lot of work on my 2011 Subaru Outback with 160,000 miles on her. Their communication with me was outstanding- definitely five stars! I’d recommend this business to my friends.

We are honored to serve, Janet! Thanks for allowing us the opportunity to take great care of you and your Subaru. She's a great Outback because you're such a great owner. :-)

- Import Auto Specialists