Reviews - Import Auto Specialists

The San Diego area is full of auto repair and maintenance options for all kinds of vehicles and every kind of need. Throughout the years, Import Auto Specialists have fostered an excellent reputation for quality care, operations, and services for our clients from all over the San Diego area and beyond! We have had growing numbers of new and regular clients that entrust our ASE-certified team of auto mechanics to get the job done for their beloved vehicles.

We have hundreds of reviews that commonly say that we are:

Knowledgeable
Skilled
Caring
Fast
Communicative
Thorough
Great at providing for both the vehicle and the client!

After their first appointment, we invite our clients to write honest reviews of our services here at Import Auto Specialists. If you feel that we haven’t kept our promise to provide you with quality service and want to express what went wrong with your experience with us, please feel free to do so. We want nothing but the best for our clients, and we strive to do all that we can to fix anything that went wrong. We will do our best to respond to your negative review as quickly as we can to get to the bottom of the issue with remorse and integrity.

At Import Auto Specialists, we make it our mission to put the client first and to provide clear communication from intake to delivery while delivering high-quality service at a reasonable cost. Considering our services? We welcome you to come on by our San Diego auto repair shop at 7171-B Ronson Rd, San Diego, CA 92111; we are open on Mondays through Fridays at 7:30 AM to 5:30 PM. You can also call at 858-576-7186 or schedule an appointment here for your vehicle. We are excited to have you as a valued client here at Import Auto Specialists!

Jeff Finger

6/19/2021

5

I was overheating on my way into San Diego to visit my family. I stopped and put antifreeze in. I was on my way for a short trip to OfficeMax the next day when the engine temp light came on YET AGAIN. Clearly I had a leak so I googled the nearest Mini Cooper mechanic and Import Auto came up. I called them and they agreed to let me bring my car over immediately. I explained to them the situation. They were incredibly accommodating. They were able to get my car into the queue for repair and went out of their way to offer me options, guiding me to contact my home mechanic to see if certain work had been done rather than just indicating to me that it needed done. Their work was outstanding - they got my car back TWO days later - which given the amount of work and my unannounced visit - was lightening fast - and i drove him with confidence in my transmission and coolant system in 110 degree heat and had ZERO problems. I HIGHLY recommend these guys - they are total pros and fair!

Fransisco Villa

6/17/2021

5

It is refreshing coming to shop like this one. They really know the cars they work on. First time here and will for sure be back!

Thank you for the five stars, Fransisco! :-)

- Import Auto Specialists

francisco Villa

6/17/2021

5

Thank you, Francisco, for giving us the opportunity to serve. Have a super weekend! :-)

- Import Auto Specialists

Jeremy Peterson

6/15/2021

5

Thank you, Jeremy, for the five stars. We hope you have a wonderful week! :-)

- Import Auto Specialists

Li Benny

6/14/2021

5

Very professional and friendly services, definitely will be back and recommend to my friends.

Thank you so much for the kind words about our auto repair team! We appreciate you and look forward to seeing you again. :-)

- Import Auto Specialists

D. Paul Fonseca

6/14/2021

5

The staff is courteous and clear. The work on our cars over the last few years has been consistently top-notch. I wouldn't take our cars anywhere else.

Thank you so much for the kind words and your ongoing support! We appreciate the opportunity to serve. Have an awesome week! :-)

- Import Auto Specialists

David Goldberger

6/11/2021

5

2012 Subaru Legacy with an electronic parking brake not engaging. I called several shops all of whom mentioned they don’t work on an electronic parking brake and I should go to a dealer. Excellent updates from the staff throughout the repair. Detailed explanation and estimates of worst case scenario and what they thought after initial inspection. They told me what they thought they had to do, did not charge me parts/ replacements that turned out unnecessary, and made it right the first go - very quickly. Thanks very much.

We are so glad we could resolve the issue with your Subaru, David! Thanks for placing your trust in us and providing us with such great feedback. Much appreciated! :-)

- Import Auto Specialists

Tom Workman

5/29/2021

5

Great Service, Highly Professional communication and very helpful in explaining any issues.

Thanks for the five stars! We appreciate you. :-)

- Import Auto Specialists

Adrian Ortiz (darkprophet82)

5/28/2021

5

Thanks for the five stars, Adrian! 👍🏻😄🚘

- Import Auto Specialists

Vika Golovanova

5/28/2021

5

This was the best car repair experience so far. From the moment Bill answered the phone and i explained the nature of the problem, I felt my Volkswagen Tiguan SE would be in good hands with Import Auto Specialist and their service proved to be impeccable. They looked at the car shortly after it was towed and send full diagnostic report highlighting what needs to get looked at first. The communication process was stellar, Bill was super clear every step of the way with the costs of estimate and repairs and it only added to the feeling of trust. The car was fixed in a short amount of time and they even passed on to us the discount that the part vendor issued them. Their service in nationwide and is backed by 30,000 or 36,000 miles warranty. If you are looking for excellent car mechanics, who are efficient, trustworthy and affordable please give Import Auto Specialist a call.

We are so glad we could help, Vika! Have a super weekend. 👍🏻😄🚘

- Import Auto Specialists