Reviews - Import Auto Specialists

The San Diego area is full of auto repair and maintenance options for all kinds of vehicles and every kind of need. Throughout the years, Import Auto Specialists have fostered an excellent reputation for quality care, operations, and services for our clients from all over the San Diego area and beyond! We have had growing numbers of new and regular clients that entrust our ASE-certified team of auto mechanics to get the job done for their beloved vehicles.

We have hundreds of reviews that commonly say that we are:

Knowledgeable
Skilled
Caring
Fast
Communicative
Thorough
Great at providing for both the vehicle and the client!

After their first appointment, we invite our clients to write honest reviews of our services here at Import Auto Specialists. If you feel that we haven’t kept our promise to provide you with quality service and want to express what went wrong with your experience with us, please feel free to do so. We want nothing but the best for our clients, and we strive to do all that we can to fix anything that went wrong. We will do our best to respond to your negative review as quickly as we can to get to the bottom of the issue with remorse and integrity.

At Import Auto Specialists, we make it our mission to put the client first and to provide clear communication from intake to delivery while delivering high-quality service at a reasonable cost. Considering our services? We welcome you to come on by our San Diego auto repair shop at 7171-B Ronson Rd, San Diego, CA 92111; we are open on Mondays through Fridays at 7:30 AM to 5:30 PM. You can also call at 858-576-7186 or schedule an appointment here for your vehicle. We are excited to have you as a valued client here at Import Auto Specialists!

Vince B.

7/19/2025

5

I recently had the brake master cylinder and actuator replaced on my 2013 Toyota Prius at Import Auto Specialist, and I couldn't be more satisfied with the experience. From start to finish, the team was professional, honest, and incredibly helpful. Lorn, the technician, went above and beyond by assisting me with an issue I was having with my OBD2 diagnostic port. When it wasn’t working, he quickly diagnosed the issue, replaced the blown fuse, and even ran a full diagnostic test at no charge. That kind of helpfulness is hard to come by these days and truly appreciated. Throughout the entire process,Bill demonstrated exceptional professionalism. He clearly explained the work being done, answered all of my questions, and made sure I felt informed and comfortable every step of the way. There was no sense of pressure or upselling — just straightforward, honest service. It’s rare to find a shop where you feel confident that you’re not being taken advantage of. Import Auto Specialist gave me that peace of mind, and I will absolutely be returning for any future service needs. Highly recommended!

Thank you for taking the time to leave such a detailed and positive review, Vince! We are thrilled that you had a fantastic experience with us, and we appreciate your kind words. It's always our goal to provide honest and professional service to our customers, so we're glad that you felt informed and comfortable throughout the process. We look forward to serving you again in the future - thanks for recommending us!

- Import Auto Specialists

Jason Shirley

7/11/2025

5

Highly recommend this shop! Bill and his team are always a pleasure to deal with. I have several vehicles that they’ve maintained over the years, Mercedes, Honda, Lexus, two Tacomas, and they’ve always been very honest. They’re not the cheapest, but you know the old saying “you get what you pay for” applies here. They are extremely trustworthy and I’ve always been happy with everything they’ve done. I’ve been a loyal customer for over 10yrs and will continue to rely on their service for all my vehicles as long as I live in SoCal. Highly recommend

Thank you so much, Jayson for your continued trust and loyalty over the past 10 years! Bill and the entire team truly appreciate your kind words. It means a lot to us to know we've earned your confidence with every vehicle you’ve brought in. We’re grateful to have customers like you and look forward to keeping your vehicles in great shape for many more years. Safe travels and see you next time!

- Import Auto Specialists

Fanny Dabaji-Shanteau

6/24/2025

5

I needed an oil change and the place where I bought my car recommend Import Auto Specialists. It was my first time there and I have to say that it was a great experience! Super easy to get to and everyone is so nice and professional. This is now going to be my go to place for any future mechanical issues! I even told my husband about it and he also will be going there! Thank you for a great and friendly service!

We are thrilled to hear you had a great experience with us, Fanny! Thank you for letting us know we did a good job with your oil change. Safe travels, and we'll see you again next time. :-)

- Import Auto Specialists

Ahmed Aburahmah

6/21/2025

5

Thanks for the five stars, Ahmed, and have a great day! :-)

- Import Auto Specialists

D. Pantaleon

6/21/2025

5

I've been bringing my car to Import Auto Specialists for years, and I honestly wouldn’t trust anyone else with it. What I appreciate most is their honesty—something that’s hard to find these days. They never try to upsell or pressure me into getting services I didn’t come in for, which gives me real peace of mind. They always provide a detailed multi-point inspection report along with clear price estimates for any recommended work, so I know exactly what my car needs and what it’ll cost. It’s that transparency and integrity that keeps me coming back.

We deeply appreciate your ongoing support of our auto repair team, Daichi! Thanks for your continued confidence in us. :-)

- Import Auto Specialists

Suhail Khalil

6/20/2025

5

Bill's great and Tech Mechanics @ IAS are the best in San Diego County

Thank you so much, Suhail! We appreciate your support and wish you a wonderful weekend! :-)

- Import Auto Specialists

Karina Garcia

6/17/2025

5

Import Auto is THE best! They always come through for any vehicle repairs. They are fast and efficient and good pricing as well. Highly recommend them!

Hi Karina, we're thrilled to hear that you think we're the best! Knowing we could help with your vehicle repairs and offer fast and efficient service means a lot to us. Your recommendation is the highest compliment we could receive. If you ever need anything in the future, you know where to find us! Be safe always!

- Import Auto Specialists

William Glasheen

5/24/2025

5

IAS is our “go to” repair shop - they are always professional, courteous and extremely knowledgeable. Their pricing is reasonable and they ensure you are kept apprised of what is required, what is recommended and what can wait to be performed.

William, you have made our whole team's day! Thank you for being such a loyal client and for choosing us to take care of you and your vehicle. We appreciate you and wish you a wonderful holiday weekend! :-)

- Import Auto Specialists

Mary Strobbe

5/3/2025

5

Thank you for your 5-star rating, Mary! We're thrilled to hear that you had a great experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

- Import Auto Specialists

Mary Strobbe

5/3/2025

5

These guys are the best I have been a customer of them for years. Cannot recommend them enough. Although I would not want them to be so overwhelmed if they cannot take me in the same day when I have a problem, reschedule an appointment with him and he’ll be totally satisfied with the work they do and their costs. Done.

Thank you, Mary, for your loyalty and for recommending us. We apologize for any inconvenience caused by scheduling limitations. We strive to provide excellent service to all our customers. Your satisfaction is important to us, and we appreciate your feedback.

- Import Auto Specialists